We greatly appreciate the time and effort that many families go to at a difficult time by sending a thank you letter and cards, we are most proud of them and they are all kept on file at our office.
Dear Mr Bingham,
We chose to ask for your help because we saw you as a local family business and in the expectation of a sensitive and personalised service. We were not disappointed.
As soon as we entered your office we were put at ease by your quite professional and caring approach. We felt we were the most important people to you at that time. We were amazed at the amount of work you took on board and by the end of that meeting a great deal of the stress associated with my wife’s death had been removed.
From then until the completion of the funeral you’re caring, help and guidance, not forgetting your infinite patience, did so much to ease the pain and distress of that awful period.
Your care of my wife was outstanding and, at all times we felt she was in safe and capable hands.
We cannot thank you enough for all you have done and would highly recommend your services to others in a similar, sad situation.
Yours most sincerely,
Bob and Katie
Dear Andrew and Team,
You dealt with my father Bill Winters funeral on Monday and I just wanted to write to thank you very much for the excellent service you gave us.
I was particularly impressed with the time and trouble you took prior to the funeral to answer all my questions (even down to what speed we would be travelling at on the A14) You made me feel that everything was being taken care of and all we had to do was attend, a big relief at a time when there is so much to think about and so many emotions making decision making difficult.
The funeral went very well and the general view of the whole family was that we enjoyed the day (I am not sure that you are supposed to enjoy your father’s funeral but I am sure that he would have heartily approved that we did) We will all be able to look back on the day with very positive memories and this was due in no small part to you and your team.
Jane Ward (Feb 2015)
Dear Andrew and Heidi,
Just a word of thanks to you and your team for the professional and compassionate way you handled both Mum and Dad’s funerals over the last three years. At these difficult times, it meant a great deal to us that your service would give them both a very fitting send off. We will always be grateful.
R. S. & L. G.
Dear Andrew, Heidi and staff,
Thank you so much for the care you took of Frank and of us as a family. All the arrangements went well and helped to make it a very memorable day. We found the staff to be most courteous and helpful – it is wonderful to be on the receiving end of old fashioned courtesy – there is not enough of it in the world today.
Rosalind (Lewis) on behalf of all the Lewis family.
Dear Andrew and Heidi,
Thank you very much for all your help to make Dad’s funeral services run so smoothly on Monday.
We really valued your professional approach as well as your personal support which we found so comforting. You helped to make a difficult day much more manageable. In particular we appreciated you bringing Dad to New Farm and walking in front of him as we left.
We were proud to give him such a great tribute.Please also pass on our thanks to your team of drivers & coffin bearers.
With very best wishes and much love from
Rob and Martin Jewers and families
Dear Andrew & Heidi,
Thank you so much for looking after Dad during his recent passing. Your love care and understanding during this sad time has been much appreciated. Thank you again and to all your staff.
Margaret, Tom, Stephen and all the family
Thank you very much for all your organisation on Mum’s funeral. The attention to detail was second to none. Our thanks go to you, James, and your staff as everyone played their part with tact, sympathy, and quiet efficiency.
It helped to take some of the tension out of the day itself, knowing that it would flow smoothly.
Thank you again for everything
Best wishes from,
Pam and Andrew T.
Just a small expression of thanks for the excellent way in which dad went on his last journey.
We were most impressed with the manner in which you dealt with the arrangements for the funeral. Your professionalism was very evident from our first meeting and throughout the whole process, and your expertise and sympathetic attitude eased many of our anxieties at a difficult time.
On behalf of myself and my sisters please thank all the staff.
Here to personally help and guide you,
24 hours a day, 7 days a week
Call: 01449 771666 / 07926 293003