Bereavement Support

FREE Bereavement counselling with ‘SAIF Care’

Being members of The Society of Allied Independent Funeral Directors we are able offer Free bereavement Counselling through SAIF Care. It is managed and delivered by Professional Help Limited, members of the National Counselling Society and the British Association for Counselling and Psychotherapy.

The service is free of charge and is available to anyone who has used our funeral services.

How can ‘SAIF Care’ help you?

  • Freephone telephone helpline for information, advice and support 0800 917 7224
  • Email assistance:
  • Helpline is open from 9am-9pm, Monday to Friday
  • Offering Up to six sessions of face-to-face, telephone or webcam bereavement counselling, delivered by professional counsellors.
  • SAIF Care services is totally confidential.

How it works

A member of the team will be happy to listen to your experiences, answer any questions you may have about bereavement or bereavement support and share information about the services and other organisations that you may find helpful.

The staff are trained in counselling skills and bereavement care and will be able to listen and support you. All Associate Counsellors are highly qualified professionals, friendly, reassuring and supportive. Counselling can help you to understand your experience of grief, develop self-care and coping strategies and deal with the challenges you may be facing.

SAIFCare, family members will be offered up to six free counselling sessions, which can be used by one person or split between various members of a family. Delivered by a qualified bereavement counsellor, the sessions can take place at a location of your choice or by telephone and even online chat and email.

Friends in Bereavement Support Group

friends in bereavement logoOur commitment for helping bereaved families does not cease once the funeral has taken place. We have been running the 'Friends in Bereavement Support Group' since 2008. ‘Friends in Bereavement’ is free of charge and is for anyone who has suffered a bereavement, it does not matter if we did not carry out the funeral, you will be most welcome. We meet every second Friday of the month at the Salvation Army Hall, Violet Hill Road, Stowmarket between 2pm and 4pm.

Please give us a call before attending, as we may be on an outing and we wouldn't like to miss you.

Our groups are not counselling sessions, they enable you to meet and talk with other people who may be going through a similar situation. The groups are very friendly and informal.

we organise outings, holidays, speakers and a Christmas meal.

Enjoying Christmas dinner